Advancing Education Through World-Class Research and Compliance

At CAQA Research, we set the benchmark for excellence in educational research, compliance, and quality assurance. Our world-class facility empowers Registered Training Organisations (RTOs), Higher Education Providers, and industry partners with cutting-edge research, rigorous audits, and innovative resource development.

CAQA Research delivers expert, independent, and evidence-based research and consulting services to help government and businesses address complex challenges and make informed decisions.

Scope:

With over a decade of experience, CAQA Research has built a strong reputation as a leader in research-based advice across Australia. Our expertise spans a wide range of industries and disciplines, allowing us to tackle even the most intricate research projects.

Commitment to Expert Analysis:

Our dedication to providing thoroughly researched, unbiased, and actionable insights.

Focus on Complex Issues:

We excel in solving the most challenging problems that require in-depth research and rigorous analysis

Reputation for Excellence:

Our track record of success and recognition as a top research firm within Australia.

Our Team Members

Michelle Newman

Chief Executive Officer (CEO)

Anna Haranas

Former General Manager / Education and LLND Consultant

Stuart Newman

National Sales and Account Manager

Sukh Sandhu

Founder and Executive Director

Raj Kiran

Chief Operating and Financial Officer (COFO)

Vijay Patel

Senior Manager - Online Media Solutions/ CAQA Digital

Dewan Gurung

Instructional Designer and Resource Writer

Gurshaan Sandhu

Administrative Officer at Career Calling International

Avneet Bhinder

Receptionist and Customer Service Officer

Rukman Sangha

Coordinator, CAQA Systems

Sahiba

Administrative Officer (Data Analysis and Reporting)

Sibtain Jan

Administrative Officer (Data Analysis and Reporting)

Rebecca Reynolds

Instructional Designer and Resource Writer

Heera Moga

Instructional Designer and Resource Writer

Harneet Randhawa

Administration Manager at Career Calling International

Amit Sharma

Instructional Designer and Resource Writer

Arit Mangal

QACA (Quality Assurance and Compliance) Expert

Ashish Silwal

Website and Software Designer and Developer

Ahsan Iqbal

Website and Software Designer and Developer at Career Calling International and OMS

Purushottam Niraula

Instructional Designer and Resource Writer

Marilou Bagon

Instructional Designer and Resource Writer

Aman Plaha

Senior Manager in Information Systems

Abishek Timsina

Business/Data Analyst

Patrick Satapara (Pratik)

Senior Business System Project Officer / Business Analyst

Rishabh Arora

Training and Compliance Officer

Services We Offered

We offer a comprehensive suite of services tailored to meet a variety of business needs, including but not limited to:

Customer and Employee Insights

Understand your stakeholders better with Net Promoter Score (NPS) analysis, brand and communications evaluations, and segmentation & profiling.

Market Research

Gain in-depth market knowledge through competitor analysis, opportunity assessments, and trends forecasting.

Strategic Foresight

Explore potential future scenarios, anticipate disruptions, and develop proactive strategies for long-term success.

Technology & Innovation Assessment

Evaluate emerging technologies, analyse adoption patterns, and inform your innovation strategy.

Economic Impact Studies

Quantify the economic contributions of projects, industries, or policies to support investment decisions. Social Impact Research Measure the social outcomes of programs or initiatives, demonstrating value beyond financial metrics.

Risk Analysis and Mitigation

Identify potential risks, assess their likelihood and impact, and develop mitigation plans.

Data Analytics & Visualization

Transform raw data into actionable insights and compelling visualisations for informed decision-making.

Feasibility Studies

Assess the viability of new projects, products, or ventures through market analysis, financial modeling, and risk assessment.

Benchmarking

Compare your organisation's performance against industry standards or best practices to identify areas for improvement.

Needs Assessments

Identify gaps and unmet needs within your target market or community to inform service development.

Stakeholder Engagement

Facilitate meaningful dialogue with stakeholders through surveys, focus groups, and consultations to gather diverse perspectives.

Literature Reviews

Conduct systematic reviews of existing research to inform decision-making and identify knowledge gaps.

Intellectual Property (IP) Analysis

Assess patents, trademarks, and other IP assets to inform business strategy and protect your innovations.

Public Opinion Research

Gauge public sentiment on specific issues through polling, surveys, and social media analysis.

Environmental Impact Assessments

Evaluate the environmental implications of projects and developments to ensure compliance and sustainability.

Clinical Research Support

Provide statistical analysis, data management, protocol development, and regulatory compliance support for clinical trials.

Historical Research

Uncover historical insights to inform current business strategies, understand market evolution, and preserve cultural heritage.

Behavioural Research

Study consumer behaviour, decision-making processes, and psychological factors influencing purchasing patterns.

Usability Testing

Evaluate the user-friendliness of websites, software, and products to improve user experience and optimise design.

Accessibility Research

Assess the accessibility of products, services, and environments for people with disabilities.

Educational Research

Investigate teaching methods, learning outcomes, and factors influencing educational success to inform policy and pedagogy.

Community Needs Assessment

Identify the needs and priorities of specific communities to inform resource allocation and service development.

Organisational Research

Examine organisational structures, processes, and culture to improve efficiency and employee satisfaction.

Demographic Analysis

Analyse population trends, including age, gender, income, and geographic distribution, to inform marketing and strategic decisions.

Geospatial Analysis

Utilise geographic information systems (GIS) to analyse spatial data, visualise patterns, and optimise location-based decisions.

Operations Research

Apply mathematical modelling and analytics to improve business processes, logistics, and supply chain management.

Health Services Research

Examine healthcare delivery systems, access to care, quality of care, and cost-effectiveness to inform health policy.

International Market Research

Analyse global markets, cultural differences, and regulatory environments to inform expansion strategies.

Linguistic Research

Study language usage, communication patterns, and translation processes for cross-cultural understanding.

Media Analysis

Monitor media coverage, sentiment analysis, and reputation management to assess public perception.

Legal Research

Support legal cases by investigating case law, precedents, and regulations.

Grant Proposal Development

Assist with the preparation of persuasive grant proposals to secure research funding.

Pricing

Retainer Agreement Services

Clients who need ongoing marketing and research support with a predictable budget. Inclusions

$1500

One Time

  • A set number of hours each month for consultation, research projects, and reporting.
  • A detailed outline of services for a defined period.
  • Monthly or quarterly updates on progress and insights gained.
  • Meetings to discuss research findings, refine marketing strategies, and address evolving needs.
  • Guaranteed response times and expedited service for urgent requests.

Custom Pricing for Projects

Smaller-scale, one-off research or marketing tasks. Inclusions

$250

One Time

  • A clear outline of the project scope, timeline, and deliverables.
  • Focused research to address the specific project needs.
  • Data analysis and interpretation by experienced CAQA researchers.
  • A concise report summarizing findings and recommendations.orem Ipsum is simply dummy text of the printing
  • Debriefing session to discuss results and next steps.

Project-Based Pricing

Larger-scale research initiatives, multi-phase marketing campaigns, or projects needing specialized expertise.

$1500

One Time

  • Detailed plan with milestones, deliverables, and timelines.
  • Assignment of research specialists and marketing experts as needed.
  • Regular reporting to ensure the project stays on track.
  • In-depth findings with actionable recommendations.
  • Option to add services for putting recommendations into practice.

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Testimonials

Clarity and Conciseness

CAQA took our dense and jargon-filled training manuals and transformed them into clear, concise guides. They improved the readability and overall flow, making our materials much more user-friendly for our trainers and participants.

-Mehul

Trainer and assessor

Accuracy and Alignment

We were worried about inconsistencies in our training content across different locations. CAQA conducted a thorough review, ensuring accuracy and alignment of our materials with company standards. Their attention to detail has given us confidence in the quality of our training.

-Established Fact

Coordinator

Customization and Adaptability

CAQA helped us tailor our training programs to specific client needs. They advised us on how to create modular materials for better customization. This has made our offerings more flexible and relevant to our diverse clients

-Pankaj Sharma

Manager, VET Provider

Engaging Delivery

We were looking to improve participant engagement in our training sessions. CAQA suggested incorporating more interactive elements and provided examples of activities. Since implementing their recommendations, we've seen a significant improvement in participant feedback.

-Emily

Director Strategic Relations

Assessment and Evaluation

CAQA helped us revamp our training assessments to better measure participant learning. They provided guidance on developing more effective knowledge checks and skills-based evaluations. This has helped us demonstrate the value of our training more clearly.

-Neya

RTO Manager

Our Unique Value Approach - Transform your decisions with independent, expert, and evidence-based research that delivers actionable results.

At CAQA Research, we go beyond traditional consulting by delivering value that is both measurable and enduring. Our unique approach combines deep sector expertise with rigorous, data-driven analysis-empowering your organisation to confidently navigate complex markets and make decisions that are future-proof. We don’t just provide insights; we translate them into clear strategies and practical actions tailored to your business needs. By challenging assumptions and offering an outside perspective, we help you unlock new opportunities, mitigate risks, and stay ahead in a rapidly evolving environment.

Market Analysis

Our market analysis service is designed to provide you with a comprehensive understanding of your competitive landscape and customer needs. We collect and interpret market data, assess competitor positioning, and identify emerging trends, equipping you with the intelligence needed to make informed decisions and develop winning strategies. At CAQA Research, we pride ourselves on offering independent, unbiased research and advice, with evidence-based recommendations grounded in real-world data. Our focus is on delivering practical, actionable insights, not just reports. With expertise in compliance, education, and business transformation, we are committed to helping you achieve clarity, confidence, and a competitive edge in your business decisions. Connect with us today to learn how CAQA Research can support your success.

Contact Us

CAQA Research is poised to become a leading platform in the creative industry, offering unparalleled resources, services, and community support. We invite you to be a part of this exciting journey and help us shape the future of creativity and innovation.